While an address book or contact list can be set up differently for different users, the most common one in my experiences is having an address book in Outlook. The following method for getting autocomplete to work in new emails (the TO: field) worked right away for me. My current set up was Office 2013 or 365 PST and moving to a new computer with OST/IMAP for new mail and bringing my PST over for archive/reference.
https://supertekboy.com/2013/03/01/how-to-move-autocomplete-data-from-one-profile-to-another-in-outlook-2010outlook-2013/
Good Luck and Stay in Contact.
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